OFNL network status
There are currently 15 open incidents on the OFNL network. We track 862 reported incidents in total, covering outages and planned maintenance.
Current incidents
London UB10.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 02/09/2026. Some customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Kent CT10 CT12.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Coventry CV7.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 02/09/2026. Customers may experience an interruption to TV services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Bristol BS7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Wednesday 02/09/2026. Customers may experience an interruption to services for up to an hour during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
HG4 North Yorkshire.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on Tuesday 01/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Aston Clinton HP22 HP19 Aylesbury HP18 HP20.
There is third party emergency maintenance taking place between the hours of 20:00 on 01/09/2026 through to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Milton Keynes MK10.
There is third party emergency maintenance taking place between the hours of 20:00 on 01/09/2026 through to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Milton Keynes MK19.
There is third party emergency maintenance taking place between the hours of 20:00 on 01/09/2026 through to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Kirklees HD0 HD2.
There is third party maintenance taking place between the hours of 18:00 on 01/09/2026 through to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Bradford BD6.
There is third party emergency maintenance taking place between the hours of 18:00 on 01/09/2026 through to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
High Wycombe HP11.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 07/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Bristol BS16.
There is essential maintenance taking place between 08:00 and 17:00 on 07/07/2026 Customers may experience an interruption to TV services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Cambridge
We have a network incident in Cambridge, CB25. Our engineers have been investigating the problem and have identified an issue that is affecting Satellite TV services in this area. We have requested a specialist TV engineer attend site and they will be attending today. We are continuing to work to resolve this issue and a further update will be provided as soon as possible.
CT1 Folkestone.
We have been made aware that some customers may be experiencing signal degradation due to heavy winds/and or tree overgrowth. We have contacted our third party to see when they can visit the site.
London E17.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Recently resolved
Bicester OX26 OX25.
There is third party emergency maintenance taking place between the hours of 20:00 on 01/09/2026 through to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Milton Keynes MK16 MK10 MK13 MK17.
There is third party emergency maintenance taking place between the hours of 20:00 on 01/09/2026 through to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Tolworth KT6.
There is third party maintenance taking place between the hours of 23:00 on 01/09/2026 through to 08:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Surrey KT8.
There is third party maintenance taking place between the hours of 23:00 on 01/09/2026 through to 08:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
London UB7.
There is third party maintenance taking place between the hours of 23:00 on 01/09/2026 through to 08:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Berkshire SL6 Bracknell RG40 RG42 SO14.
There is third party maintenance taking place between the hours of 00:00 to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Cambridge CB1 CB2.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 02/09/2026. Customers may experience an interruption to services for up to an hour during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Devon PL19.
There is third party maintenance taking place between the hours of 01:00 to 06:00 on 02/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
SN4 Swindon.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 01/09/2026. Customers may experience an interruption to TV services for up to an hour during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Tiddington CV37.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Oxfordshire OX7.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Daventry NN11.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Brackley NN13.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Norwich NR13.
There is maintenance taking place between the hours of 06:00 and 08:00 on 28/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Felixstowe IP11.
There is maintenance taking place between the hours of 06:00 and 07:00 on 28/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Canterbury CT3.
There is maintenance taking place between the hours of 09:00 and 16:00 on 27/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Coventry CV3.
There will be an electrical shutdown taking place between the hours of 08:00 and 12:20 on 27/08/2026. Customers will experience interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Bristol BS34
There is maintenance taking place between the hours of 09:00 and 17:00 on 27/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Preston Hill WA4
We have a network incident in Preston Hill affecting phone and Internet services. Our team are looking into this and will provide an update by 12:00. Please do not reset your equipment.
Ipswich IP6.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 27/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.